Our Commitment
Sarit Expo Centre is committed to ensuring digital and physical accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Website Accessibility
Our website is designed to be accessible to all users. We strive to meet WCAG 2.1 Level AA standards, including:
- Keyboard Navigation: All website functions are accessible via keyboard
- Screen Reader Compatibility: Content is structured for screen reader users
- Color Contrast: Text and backgrounds meet minimum contrast ratios
- Responsive Design: Content adapts to different screen sizes and devices
- Alternative Text: Images include descriptive alt text
- Clear Language: Content is written in clear, simple language
Physical Accessibility Features
Building Access
- Wheelchair-accessible entrances and exits
- Elevators to all floors
- Ramps with appropriate gradients
- Wide corridors and doorways (minimum 900mm)
- Automatic doors at main entrances
Facilities
- Accessible restrooms on every floor
- Designated parking spaces near entrances
- Accessible seating in all venues
- Clear signage with braille where applicable
- Service animal-friendly environment
Event Support
- Hearing loop systems in conference rooms
- Sign language interpretation (upon request)
- Large print materials available
- Assistance animals welcome
- Staff trained in disability awareness
Requesting Accommodations
If you require specific accommodations for your visit or event, please contact us at least 48 hours in advance:
- Email: accessibility@saritexpo.com
- Phone: +254 722 000 000
- WhatsApp: +254 722 000 000
Feedback and Complaints
We welcome feedback on the accessibility of our website and facilities. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
- Email: feedback@saritexpo.com
- Phone: +254 722 000 000
We aim to respond to all accessibility-related inquiries within 2 business days.
Ongoing Improvements
We regularly review our accessibility practices and are committed to:
- Conducting regular accessibility audits
- Providing staff training on accessibility and disability awareness
- Consulting with people with disabilities to improve our services
- Updating our facilities based on user feedback
- Staying current with accessibility standards and best practices
Compliance and Standards
Our accessibility initiatives align with:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Kenya Building Code accessibility requirements
- Persons with Disabilities Act, 2003 (Kenya)
- International building accessibility standards
Assistive Technologies
Our website is compatible with:
- JAWS, NVDA, and other screen readers
- Browser zoom up to 200%
- Voice recognition software
- Keyboard-only navigation
Contact Us
For any accessibility-related questions or to report issues:
- Accessibility Coordinator: accessibility@saritexpo.com
- Phone: +254 722 000 000
- Address: Sarit Centre, Westlands, Nairobi, Kenya